Insurance
Why the future of insurance belongs to AI-native insurers




The insurance industry is at an inflection point. Faced with rising submission volumes, increasing reinsurance costs, and ever-changing market conditions, insurers must decide whether to keep stretching outdated systems or embrace a new model of work entirely.
That new model centers around AI-native teams—organizations built to thrive in a data-rich, decision-critical environment, using intelligent automation and real-time portfolio insights to drive better outcomes at scale.
AI-native teams operate with a fundamentally different approach. Rather than bolting on new tools to brittle, fragmented legacy systems, they adopt platforms designed from the ground up for dynamic decision-making. These teams align effort with strategy, act quickly on the best opportunities, and continuously learn from every interaction.
In AI-native organizations, automation is applied where it drives strategic value, supporting consistent, portfolio-aligned decisions and freeing underwriters to focus on complex risks, broker relationships, and nuanced judgment calls.
Despite years of investment in modernization, insurers still lose meaningful time on low-value work. Federato’s 2025 State of Underwriting Report shows that one in four submissions falls outside of appetite, and teams spend over a quarter of their time on deals that will never bind.
This inefficiency slows down workflows, erodes profitability, strains relationships, and diverts attention from strategic opportunities. AI-native teams combat this by using real-time data, dynamic portfolio guidance, and intelligent triage to focus only on what matters.
As organizations grow, it’s natural for systems and tools to accumulate over time. But without a unified approach, workflows can become fragmented, making it harder to move quickly, ensure consistency, or respond to emerging opportunities.
AI-native teams have a different approach. By consolidating workflows and aligning data, strategy, and automation in one environment, they create a foundation for consistent, high-performance operations that scale with the business.
Bolting on more tools doesn’t make a team AI-native. What matters is how that technology enables better decision-making. AI-native teams prioritize intelligent support over basic automation. They rely on systems that surface in-appetite deals, deliver explainable insights, and dynamically adjust as strategy evolves.
These teams are focused on solving real business problems: increasing win rates, improving quote turnaround times, and optimizing portfolios for risk-adjusted returns.
Leading insurers are already making this shift, and the gap between AI-native and traditional teams is widening. As industry pressures mount, the ability to act quickly and intelligently on the right risks will become a clear differentiator.
Register for our upcoming webinar, 2026 and beyond: transforming insurance for an AI-native future, to learn how insurers are operating as AI-native teams today, and what you can do now to stay ahead.
